DockQueue
A dock scheduling and yard management platform that lets carriers self-book dock appointments, assigns the right door on arrival, and tracks every trailer's dwell and detention live.
// The dock schedule board — a live door-by-door timeline, upcoming appointments with status and dwell, plus yard capacity and on-time arrival KPIs.
Overview
DockQueue replaces the whiteboard and the guard-shack phone with one live dock schedule. Carriers self-book inbound and outbound appointments against real door capacity; on check-in the system spots each trailer to the right door and logs its yard location; and every trailer's dwell and detention free-time clock run in real time. BuildspaceLabs designed and built the MVP front end — a facility-wide dock-door timeline board for the yard coordinator and a per-appointment detail file for the trailer at the door — turning an appointment book and a stream of gate and door events into a workflow the dock can act on minute by minute.
Highlights
- Puts all 24 dock doors on one live timeline instead of a whiteboard
- Lets carriers self-book slots against real door capacity, ending arrival pile-ups
- Runs a detention free-time clock so overruns get caught before they're invoiced
- Attributes every trailer's dwell to a named stage — gate, yard, door or load
Gallery
Outcomes
- Delivered a production-quality MVP of the dock schedule board and appointment detail view in a 7-week engagement
- Consolidated appointment booking, door assignment, yard tracking and detention into a single coordinator workflow
- Gave yard coordinators a live view of door utilization, dwell and detention exposure across 24 doors
- Established a reusable design system (door timeline blocks, status pills, detention clock, dwell bars) for the product's next surfaces
Tech Stack
Chosen per constraint, not per habit — the stack shifts with the problem.
Features
- Dock-door timeline board with every door as a row against a 06:00–18:00 axis, appointments colour-coded by inbound and outbound
- Carrier self-booking against live door capacity, with reefer, hazmat and load-type matching on assignment
- Real-time yard and trailer tracking with per-trailer spot, state and dwell
- Live dwell breakdown by stage (gate, yard, door, load) measured against a target time
- Detention free-time clock per trailer with alerts before an overrun becomes a charge
- Yard analytics — door utilization, on-time arrival rate and detention exposure trended over time
See DockQueue as its own site.
Beyond the build, we designed and shipped DockQueue a standalone landing page — its own look, copy and motion. Here's a live preview; scroll inside it, or open it full-screen.
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