TenantDesk
An AI property-operations platform that triages every maintenance request, tracks rent to the unit, and dispatches the right vendor across a residential portfolio.
// The Operations dashboard — portfolio KPIs, a rent-collection trend rising to 96%, and a live AI-triaged work-order queue.
Overview
TenantDesk gives a lean property-management team a single operations desk for a residential portfolio. It triages every inbound maintenance request with AI — assigning a category and a priority and starting an SLA clock — tracks rent collection down to the unit, surfaces upcoming lease renewals, and matches the right licensed vendor to each job with a cost estimate. BuildspaceLabs designed and built the MVP front end — an Operations dashboard for portfolio triage and a per-work-order detail view for the property manager — turning a stream of tenant requests, rent ledgers and vendor data into a workflow a manager can run in minutes.
Highlights
- Triages every maintenance request by category and priority the moment it lands
- Runs maintenance, rent, renewals and vendors from a single operations desk
- Matches the right licensed vendor to each job with a cost estimate attached
- Every work order shows the signals behind its priority — a triage you can defend
Gallery
Outcomes
- Delivered a production-quality MVP of the Operations dashboard and work-order detail view in an 8-week engagement
- Consolidated maintenance, rent, renewals and vendor dispatch into a single property-manager workflow
- Gave the operations team AI-triaged work orders with categories, priorities and SLA clocks from the moment a request lands
- Established a reusable design system (issue pills, priority tags, status timeline, vendor cards) for the product's next surfaces
Tech Stack
Chosen per constraint, not per habit — the stack shifts with the problem.
Features
- Operations dashboard with occupancy, rent-collection and open-work-order KPIs
- AI maintenance triage that auto-categorises requests (Plumbing, HVAC, Electrical, Appliance) and sets priority from Normal to Emergency
- Work-order detail with an AI triage card, a submitted → triaged → dispatched → resolved status timeline, and a drafted tenant message
- Vendor dispatch that matches the right licensed vendor by trade, rating and response time, with a cost estimate
- Rent tracking to the unit — paid, late and delinquent status — with a 12-month collection trend chart
- Lease-renewal tracking that surfaces expiring leases 90 days out, plus a tenant portal and communication thread
See TenantDesk as its own site.
Beyond the build, we designed and shipped TenantDesk a standalone landing page — its own look, copy and motion. Here's a live preview; scroll inside it, or open it full-screen.
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